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User Onboarding Simplified
Create a cohesive in-app experience with Encodify Engage. Onboard new users quickly and ensure as your platform evolves existing users can adapt.
Accelerate onboarding time
Launching a new platform can be daunting. Ensuring users are guided to the most valuable features and processes is important to ensure the quickest return on investment. With embedded in-app training that lives within your Encodify application users don’t need to go searching for help, the right help content finds them when they need it, wherever they are.
Build personalised tailored guides based on your business process
Ensure your guides are directed to the right audience
As your organisation changes and your platform evolves it’s important to ensure the right users are informed accordingly so they can adapt. When users lack confidence that they are using the new system correctly they can quickly fall back to old, manual methods.
Roll out new processes quickly across your organisation with greater confidence
Realise the benefits on in-app training
Reduce costs
We reduce the costs associated with traditional training material with in-app guides that evolve with your application
Accelerate onboarding
We ensure users are guided to the most impactful features to minimise the onboarding time with custom in-app guides relevant to your business process.
Reduce user fatigue
We ensure that users can quickly access training that is relevant to their role by allowing segmentation of in-app guides
Frequently Asked Questions (FAQs) - Get the answers you need!
Why should I consider Encodify Engage over traditional training documentation?
Documentation can quickly fall out of date or can be hard to find. With Encodify Engage users can get the content at the right time.
Who builds the onboarding flows?
After some training you can build the guides yourself or our Customer Success team can build the guides in collaboration with you so the tone of voice fits your brand
Is any personal data captured and stored?
The details of which data is captured and stored can be found within in data processing agreement (DPA)
